Terms & Conditions

Effective date: September 2, 2025

1. Introduction

Welcome to Cruz Insurance Solutions LLC. By accessing and using this website, you agree to these Terms & Conditions. If you do not agree, please refrain from using our site.

2. Use of Website

• The content on this website is for general information about services offered by Cruz Insurance Solutions LLC and may change without notice.
• You agree not to misuse the website or interfere with its availability, security, or performance.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Intellectual Property

• All text, graphics, logos, and materials on this site are the property of Cruz Insurance Solutions LLC, unless otherwise noted.
• Reproduction or redistribution without prior written permission is prohibited.

4. Data Protection & Privacy

• We respect your privacy and protect customer information according to applicable U.S. laws.
• Customer records, contracts, and related information are retained for 7 years for legal and administrative purposes under our Litigation Hold & Compliance Policy.
• For SMS communications, please refer to our SMS Privacy.

4.1 SMS Communications

By providing your phone number, you consent to receive SMS messages from Cruz Insurance Solutions LLC, including policy updates, payment reminders, and important service notifications.

• Message frequency varies by service.
• Message and data rates may apply.
• You may opt out at any time by replying STOP. After you send STOP, you will receive a one-time confirmation message and then no further SMS messages will be sent.
• To resume receiving messages, reply START.
• For assistance, reply HELP or contact us at (317) 995-1062 or info@CruzInsuranceSolutions.com.

5. Limitation of Liability

Cruz Insurance Solutions LLC is not responsible for any indirect or consequential damages, data loss, or service interruptions arising from the use of this website. We do not guarantee the site will be error-free or always available.

6. External Links

This website may include links to external websites. We are not responsible for the content, availability, or practices of third-party sites. Inclusion of links does not imply endorsement.

7. Governing Law

These Terms & Conditions are governed by the laws of the State of Indiana, United States.

8. Contact

Address: 4240 North Franklin Road, Suite 111 – Franklin Crossing, Indianapolis, IN 46226
Phone: (317) 995-1062
Email: info@CruzInsuranceSolutions.com